Shipping policy
At NAMAÉ, each piece is carefully prepared and thoughtfully handled before it makes its way to you.
Order Processing & Dispatch
All orders are processed and dispatched within 5–7 business days from the date of purchase.
As many of our pieces are handcrafted or prepared in limited quantities, this timeframe allows us to ensure quality, detailing, and finishing meet our standards before dispatch.
You will receive a confirmation email once your order has been shipped.
Delivery Timeline
Once dispatched, delivery timelines vary depending on your location.
Within India, delivery typically takes 3–7 business days after dispatch.
Please note that delivery timelines are estimates and may vary due to courier delays, public holidays, or circumstances beyond our control.
Shipping Confirmation & Tracking
Once your order is shipped, you will receive a tracking link via email to monitor your shipment in real time.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout prior to payment.
Delays
While we strive to ensure timely delivery, NAMAÉ is not responsible for delays caused by courier partners, natural events, or other unforeseen circumstances.
Incorrect Shipping Details
Please ensure that your shipping details are accurate at the time of checkout.
NAMAÉ is not responsible for orders shipped to incorrectly provided addresses.
